When should I apply my wall tattoo?

Please try to apply your wall tattoo as soon as possible, once you have received it. Temperature fluctuations and storage has an effect on the adhesive of the transfer tape. The longer you wait with the application, the more difficult it will get. So try to apply it latest within 4 weeks of receiving it.

Can I apply my wall tattoo on freshly painted walls?

You should wait at least 6-7 days, until the walls are completely dry, before you stick on your vinyl wall decal.

Will my wall sticker stick to any surface?

Our wall art is made from a premium vinyl and will stick to almost any smooth surface.

Some paints are designed to repel dirt and contain silicone or Teflon, unfortunately this can prevent decals from sticking properly. Your wall surface needs to be clean, smooth and in good condition. Overly textured surfaces such as brick, rendered concrete or textured paint can prevent the decals from adhering properly.

If you are unsure, if our wall art will stick to your surface, then email us and request a sample to test before purchasing. In any case you do receive a test tattoo with every order. Unfortunately we cannot offer refunds for unsuitable surfaces and cannot be held responsible for any damage to wall surfaces.

Can I separate designs and apply the parts individually?

Yes, you can cut your wall decal and apply it on the wall in separate parts. You might want to do this, if you think that your wall decal is quite big.

Do I have to prepare the surface before applying my wall decal?

The wall should be clean and the wall paint should be dry (if freshly painted, wait at least 6-7 days before the application). Shiny surfaces (glass or mirror) should be free of dust and oiliness. A preparation with window cleaner is enough. Please have a look at our application guide for further information.

Can the colours of your wall art differ from the colours shown on the website?

Yes, due to the settings on your pc screen they might differ a bit in colour. If you are in doubt, then before ordering a wall decal from us, just ask us for a test sticker.

What material is your wall art made off?

Our wall decals are made of a soft, very thin high-quality vinyl with a matte surface.

Can I stick a wall decal on other surfaces such as windows and furniture?

Yes, you can! A general rule: The smoother the surface, the better it sticks!

On smooth surfaces, interior wall decals will last longer and stick better than on rougher/coarse surfaces. They also stick very well on glass or mirrors.

If you are not sure, if the surface is smooth enough, then apply a free test sticker first. You will get one with every decal ordered, or you just ask us for a free sample before you order.

You can even stick wall tattoos onto your car. But be aware that due to weather conditions, sunlight, etc. the wall decal lasts only about 5 years on your car.

How long will my wall stickers last?

They will last several years, depending on the environment, and if they are applied outdoors or indoors. Even outdoors our wall graphics will last many years.

Can the wall stickers be removed?

Yes, they can be removed, but not reused. With every ordered decal you get a free test sticker, so you can see how well it sticks on your wall and how it can be removed.

How do I remove a wall tattoo?

To remove your wall decal, we advise to warm the sticker with a hair dryer. Make sure the hair dryer is not too hot. Lift a corner of the wall sticker and pull it slowly in a flat angle off the wall.

Can I order outside South Africa?

Yes you can! You can just pay your order via PayFast for credit card payments. Postal delivery to most countries takes about 2-3 weeks.

Do you offer a custom design service?

Just send us an email with your requirements for an individually designed wall decal. We will try our best to accommodate your wishes. Just send us an email with your requirements (please also let us know the approximate measurements.) to info@mywalltattoos.com

How long does it take until I get my wall sticker?

We produce your wall decals ‘fresh’ according to your order. This takes 1-2 days (weekends not included). If you choose for your wall art to be posted to your nearest post office, then add another 3-5 days to your delivery time. Courier delivery is either 2-4 days, or overnight (to main city centres in South Africa). The overnight option is unfortunately not available for outlying areas.

Can I collect my order if I am in Cape Town?

If you are in Cape Town, then you are welcome to collect your wall stickers from our studio in Oranjezicht. We will email you our address and directions. Alternatively we post or courier them for you. Our customers in Johannesburg, Pretoria, Durban and anywhere else in the rest of the world will receive their wall decals in secure packaging via post or courier service.

How much are the delivery costs?

The delivery costs are depending on the size of your wall decals and how quickly you want them to be delivered.

The price for postal delivery (3-5 days) is R 45,-. Unfortunately this option is not available for wall stickers in sizes L and XL.

Deliveries to your door are available for all sizes. The costs are between R 60,- and R 120,-.

We use the South African Post Office as well COURIERIT for our deliveries.

How can I pay for my wall tattoos?

You can pay either via EFT or with your credit card via PayFast.

Via EFT: You can pay directly into our bank account and fax or email us the proof of payment.

 

Our banking details are:

Account name: Mywalltattoos CC
Bank: Standard Bank
Branch code: 051001
Account number: 070447411
Account type: Current

Please use your name as a reference

What is PayFast and how safe is my payment?

If you want to use your credit cards for payments, then the safest option is PayFast.

PayFast is a preferred way to pay online because it is very safe. PayFast stores and safeguards your card and bank details, enabling you to pay online without entering your sensitive financial information every time you shop. You speed through checkout in just a few clicks. PayFast takes the payment from your card or bank directly and your payment details are never shared on the internet.

Why pay with PayFast?

  • It is safer: Shop at thousands of websites without sharing your financial details
  • It is faster: With no need to type in your card details, you can check out in a few clicks
  • It is easier: All you need is an email address and password to pay online
  • It takes minutes to open a PayFast account and it is free.

Start using PayFast today – https://www.payfast.co.za